Answered By: Library Staff
Last Updated: Jan 07, 2015     Views: 55

There are a few explanations for why you might not be able to renew your materials:

If someone else has placed a hold on the items you have checked out, you will not be able to renew them.
If you have checked out Course Reserves, you will not be able to renew them.
If the item is already way overdue, you will have to bring it back to the library to be renewed.
You may be using the wrong number from your student ID to log into your account.

If you are not sure which of these situations applies to you, call the library at 412-392-3171 or chat with us on the library homepage and we will help you figure out the problem.